plot77 Privacy Policy – How We Handle Your Personal Information

When you register and use the plot77 platform, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data such as your device type, browser, IP address, and session activity logs, which help us maintain platform security and improve your overall experience. During the identity verification process, we may request copies of government-issued identification documents to confirm that you meet the minimum age requirement and that your account details are accurate. Any information you provide when contacting our support team — including messages, enquiry details, and account references — is also retained as part of your account record. We collect only the information that is reasonably necessary for the purposes described in this policy, and we do not request sensitive personal data beyond what is required for regulatory compliance and account management. If you choose to participate in promotions listed on the Promotion page, additional details related to your eligibility and participation may also be recorded.

The personal information we collect is used primarily to create and manage your account, process financial transactions, verify your identity, and deliver the gaming services available across the platform — including slots, live casino, and sports betting. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our policies; these communications are necessary for the operation of your account and cannot be opted out of entirely. Your activity data and session logs are used to monitor for unusual behaviour, detect potential fraud, and ensure that the platform remains fair and secure for all players. Where you have given consent, we may also use your contact information to send you details of relevant promotions and offers; you can withdraw this consent at any time by updating your communication preferences. We use aggregated, anonymised data to analyse platform performance, understand how players navigate the site, and make improvements to the mobile and desktop experience. Your information is never used to make automated decisions that would significantly affect your rights without human review, and it is never sold to third-party marketing companies. All data processing activities are carried out in accordance with the data protection obligations applicable to online gaming operators in the Philippines.

plot77 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes, and this commitment applies regardless of the circumstances. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions, and always under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies, in compliance with applicable laws and our operating licence conditions. If a fraud investigation is initiated — whether by us, a payment provider, or a regulatory body — relevant account and transaction data may be shared with the investigating parties to support that process. We may also share anonymised, aggregated data with analytics partners to help us understand platform usage trends; this data cannot be used to identify individual players. Any third-party service provider that receives your data is required to handle it securely and to use it only for the purpose for which it was shared. We review our data-sharing arrangements regularly to ensure they remain appropriate and proportionate.

We take the security of your personal information seriously and apply a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the plot77 platform is encrypted using industry-standard protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Our servers and databases are hosted in secure environments with access controls that restrict who can view or process your data, and all staff with access to personal information are trained in data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect player data. In the event of a data security incident that is likely to affect your rights or interests, we will notify you and the relevant authorities as required by applicable regulations, and we will take immediate steps to contain and remediate the issue. You also play an important role in keeping your account secure — we strongly recommend using a unique, strong password and logging out of your account after each session, particularly on shared or public devices. If you suspect that your account has been accessed without your authorisation, please contact us immediately so that we can take protective action.

As a player on the plot77 platform, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data in circumstances where we no longer have a lawful basis for retaining it. You may also request a copy of your personal data in a portable format, which you can use to transfer your information to another service if you choose to do so. If you believe that our processing of your data is unlawful or that your rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, you can contact our support team using the details provided on the FAQ page, and we will respond to your request within the timeframe required by applicable law. Where we process your data on the basis of your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. We will not discriminate against you or restrict your access to the platform as a result of you exercising your data rights. All requests are handled confidentially and with respect for your privacy.

We retain your personal information for as long as your account remains active and for a period thereafter as required by our regulatory obligations and legitimate business interests — typically this means retaining transaction and identity records for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Once the retention period has expired and there is no longer a lawful basis for keeping your data, it is securely deleted or anonymised so that it can no longer be linked to you. The plot77 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics data that helps us improve the platform. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies can be managed through your browser settings. We do not use cookies to serve third-party advertising or to track your activity across other websites. A full list of the cookies used on the platform and their purposes is available on request via our support team. By continuing to use the platform after being informed of our cookie practices, you acknowledge that essential cookies will be placed on your device as part of normal platform operation.